These Terms of Business are generic to the services provided by Mindset Miracles. The terms may be varied by written agreement between Mindset Miracles and the client. In the case where the client has received specific information relating to terms of business for a specific event or service, please note those conditions in addition to the generic conditions below.
Payment:
All services must be paid for in advance. Payment is available through the following methods: Direct Debit, Paypal (secure online credit card facility), or Cash (only for personal consultations). Do not send cash in the mail!! A tax invoice and receipt will be issued for all products and services.
Rescheduling:
We request that you respect the value of our time. A minimum of 24 hours notice is required if you need to reschedule an appointment. Appointments which are missed without the minimum 24 hours notification will attract the full fee schedule. If you are unable to attend a workshop, a $50 cancellation fee will be charged if more than 14 days notice is given, otherwise the workshop will attract a 50% fee, as it is often not possible to fill the space on short notice.
Commitment:
Where the service is for a workshop or coaching program, there may be a forward commitment of time and resources by both client and Mindset Miracles. Written agreements will outline any requirements which are necessary for the Mindset Miracles Satisfaction Guarantee to come into effect.
Service Satisfaction Guarantee:
Your satisfaction is very important to us. We strive to deliver high quality personalised services and products which enable you to transform your life. If at any time you are not satisfied, please contact us with details of your concerns - it is very important to us that we address any issues as soon as possible. Each service comes with a specific guarantee, please see your confirmation email for details.